About Telkonet
Telkonet is the leading provider of innovative, centrally managed solutions for integrated energy management, wired and wireless networking, building automation and proactive customer support services. Using a Software-as-a-Service (SAAS) model, all of Telkonet’s products are networked, with local and remote access via Telkonet’s web-based platform, Telkonet CENTRAL. This enables streamlined network monitoring, support and reduced administration costs, with property management and Telkonet customer support teams able to monitor and manage Telkonet’s technology systems in real time.
The company’s unique broadband networking solutions support more than 2 million network users per month, with its energy management systems optimizing energy consumption in over 130,000 rooms. End-to-end quality of service underpins Telkonet's technology innovation, with comprehensive technical customer support. The portfolio includes the patented powerline communications (PLC) systems – the Telkonet iWire System and next generation 200 Mbps Telkonet Series 5 – converting a building’s existing internal electrical infrastructure into an IP network backbone, eliminating the need for CAT-5 wiring.
Telkonet SmartEnergy (TSE) and Networked Telkonet SmartEnergy (NTSE) deliver typical bottom line savings of 30% or more by controlling in-room energy consumption according to occupancy, environment, time of day, humidity and configuration using a combination of networked occupancy sensors, thermostats and controllers. The EthoStream Gateway Server (EGS) line of turnkey, standard-compliant gateways provides an advanced technology management platform, complemented by EthoStream Customer Support. This brings quality of service to a new level, with dedicated, in-house staff, 24/7/365 support, and an integrated web-based management platform for proactive network monitoring and guest support.
The Telkonet Advantage
Telkonet leads the hospitality industry in providing innovative, standards-compliant HSIA customer solutions and support. Our proactive, responsive, knowledgeable customer support ensures guest satisfaction and retention.
- Custom designed solutions – So you receive the highest quality products, we design and develop our own solutions
- No outsourcing – To truly service your needs, we know what we are providing you, inside and out
- Ongoing product development – Your product’s software is updated in the field, as we continually enhance product features and capabilities
- End-to-end solution provider – You’ll receive a total solution from us with a complete line of related components, including wireless access points and bridges, Power-over-Ethernet devices, Ethernet switches, DSL equipment and digital video recorder (DVR) equipment, helping you to integrate all of the necessary products into a comprehensive solution
- In-house, proactive support – You can rely on our dedicated, knowledgeable, skilled customer support team, as we don’t contract out any of our support or services
- Centralized management – Our web-based Telkonet CENTRAL interacts in real time with our EGS and with our support center, providing both our in-house support team and property management real-time visibility into a property’s HSIA usage and data, as well as ISP status
