Platform
As a managed service provider, Telkonet offers remote network management via Telkonet CENTRAL, our proprietary, comprehensive web-based management platform. Property management can locally or remotely manage, monitor and make changes to their high-speed Internet access system via Telkonet CENTRAL, which interacts in real time with the EthoStream Gateway Server (EGS) at each location. Telkonet CENTRAL is simply accessed via a computer with a web browser and an Internet connection. With this integrated approach, property management has complete control over the service provided to users.
Property management can use Telkonet CENTRAL for many functions and to make instant changes to their HSIA system:
- Customized view to show property specific information at a glance
- Review network and user statistics - current and historical
- Monitor the current status of the Internet connection and any on-site network devices
- Review bandwidth consumption
- View user-defined reports, such as equipment monitoring, Internet browsing statistics, guest usage
- Review customer support call statistics and issues
Telkonet CENTRAL Features
| Bandwidth Management - Bandwidth Monitoring - Bandwidth Prioritization Configuration Monitoring - 24/7 Network Device Monitoring - ISP Monitoring and Support Collaboration Reporting - Bandwidth Reporting - Call Support Review and Reporting - Real-time Current Usage Reporting - Customer-Integrated Reporting Modules - System Update Reporting - Complete Usage History with Export |
Guest Information - Guest Usage Statistics - Guest Access Device Statistics Other - Complete Gateway Backup (Nightly) - User, Group & Dashboard Management - Integrated Assistance Documentation with Search - Support Call Online Playback Ability |
