Customer Support Product Demonstration
With our web-based system, our customer support team can access real-time information about your property’s HSIA system to prevent problems and quickly resolve guests’ issues, 24/7/365. Here are some examples of the screens we use so we can provide your guests with outstanding support.
| HSIA and ISP Monitoring | Guest Call Detail | Troubleshooting Steps | Guest Call Log |
Our web-based integrated platform is also a uniquely simple way for hotel management to take real-time central control of their HSIA network, view statistics about their Internet users, network data and connectivity status. Take a look at some of the screens that can be accessed with our system.
| Main EGS Menu | Bandwidth Usage | Network Monitoring |
