Support

24/7 Support

With your EcoCare support subscription, you will receive personalized attention you won’t get with any other controls company. 

When your system installation is complete, you and your staff are thoroughly trained on the use and maintenance of your EcoSmart system.

Our EcoCare Support Team is available by phone or email to answer questions or help troubleshoot an issue. We specialize in providing individual attention. Our Support Team is a group of experienced, knowledgeable professionals, located in our home office just outside Milwaukee, WI. Among our support team are 

  • EcoSmart platform installers
  • HVAC professionals
Software engineers
  • Bilingual English/Spanish speakers


They’re all ready to help you out. Plus they specialize in being patient and friendly.

We lead the pack when it comes to support:

  • Training: once your installation is complete, you and your staff are thoroughly trained on the use and maintenance of the EcoSmart system.

  • Support: our US-based EcoCare support team is available by phone or email to answer questions and help troubleshoot, in both English and Spanish
  • Library: access our extensive online library of manuals and job aids.

Choose from three support levels: Silver, Gold, and Platinum. 

Ready to Get Started?

To learn more about our automation platform and devices or to get an energy savings estimate, please contact our dedicated sales team today.

Contact Us