Real-Time, Web-Based Management
Our Remote Management Console is one of the first solutions to integrate cutting-edge hardware with an insightful HSIA monitoring, reporting and management system. We empower customers to take control of the high-speed network, guaranteeing that users receive consistent, high-quality service.
Our customers have access to the web-based Remote Management Console from any computer with a web browser and an Internet connection. The Remote Management Console is HSIA monitoring that enables property managers to view the number of users using the Internet in real time, monitor the performance of HSIA equipment, and make instant changes to the system whenever necessary. The Remote Management Console also allows management to review support call statistics and listen to support calls.
A Single 24-Hour Management Access Point
We ensure that hotel managers can take an active role in managing the property's networking equipment, Internet connectivity, and guest Internet experience — all from a single web-based platform. Our HSIA monitoring gives hotel managers have the ability to check on the high-speed Internet access system's usage and status at any time. The Remote Management Console allows managers to make instant changes to the entire high-speed Internet system and access information to generate usage reports.
Next Level Reporting
The Remote Management Console reports both real-time information and usage summaries, and can be accessed on-site or remotely. The reporting features of the Remote Management Console include exportable listings of user-defined reports, such as equipment monitoring, guest usage, and Internet browsing statistics. HSIA also calculates ROI based on Internet usage, if properties have installed an EthoStream Gateway Server.
Customizable User Authorizations & Alerts
Authorized users can also choose to receive automatic alerts via SMS or e-mail. Several different authorization levels can be defined to determine who is able to change settings or access certain sections of the Remote Management Console.
Other Remote Monitoring Console features include:
- Real-time usage reporting: View users accessing the Internet in real-time.
- Bandwidth monitoring: Review bandwidth consumption to determine whether or not Internet service should be upgraded proactively to accommodate increasing user needs.
- Bandwidth management: Automatically detect and penalize users who abuse the Internet. As soon as users stop abusing the network, they will begin to earn back bandwidth.
- Guest usage statistics: Compile data to generate custom usage reports.
- 24/7 network device monitoring: Monitor equipment performance to ensure that users receive consistent, quality service.
Interested in Future-Proof Connectivity?
Contact an EthoStream sales representative to start building your HSIA network today
Stellar Support. Qualified Service. It's What We Do.
"I called EthoStream at the suggestion of the front desk, and talked to Joe, who spoke English, was very professional, friendly, and eager to help. He got me connected in a matter of minutes by logging into the back end system, and troubleshooting the problem. His helpful attitude is uncommon in support organizations these days."